Returns Policy

We hope you are happy with your items, but if you do decide to return your order we gladly accept returns and exchanges. Please contact us via email at info@lamclothing.com stating your name, order number and the date your order was placed. We will then provide you with the address to send items to, and a Returns / Exchange Form which you can print at home, complete and place inside your parcel.

Once you have received your order, you have 14 days to send it back to us.

When returning items to us, we strongly advise you to use a tracked courier service that will insure the product for its full value whilst in transit. LAM does not accept liability for items lost in transit.

CANCELLING AN ORDER

You have the right to cancel your order up to 14 days from the day you place your order. Once you have notified us of your wish to cancel items, you then have 14 days in which to send them back to us.

CONDITION OF ITEMS

We will provide a refund for items returned to us in their original condition.

All items returned, whether for a refund / exchange or due to order cancellation, must be unwashed, unworn (except for the purposes of trying on) unmodified and undamaged.

All garment tags must remain attached.

Please return with original packaging where possible.

RECEIVING A REFUND

Providing the product adheres to the requirements set out above, with no signs of wear or damage, we will email you to notify you that your products have been accepted. Items will be inspected upon arrival and returned to the sender if they do not meet these requirements.

If your return is accepted, we will reimburse you via the same payment method used to place the order, including the cost of the product and standard delivery charges.

The refund will then be processed and you should expect to receive the refund within 14 days of us receiving the items.

RECEIVING AN EXCHANGE

Providing the product adheres to the requirements set out above, with no signs of wear or damage, we will email you to notify you that your products have been accepted. Items will be inspected upon arrival and returned to the sender if they do not meet these requirements.

If your exchange is accepted, we will send your chosen replacement item free of charge by standard delivery 3-4 days.